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Author Archives: Dave Mitchell
Twenty Things I’ve Learned in Twenty Years of Educating People
With all apologies to Esquire magazine for blatantly ripping off their idea, here are just a few of the hard earned lessons I’ve learned over the last 20 years; one for every year.
The Customer Experience: Mumford and Sons Style
Walla Walla, Washington, the sleepy town near which my lovely bride and I moved a few months ago, generously lists its population at 30,000 people. So, when a rock festival is scheduled to invade bringing 20,000 fans of Mumford and … Continue reading
A Daunting Journey to Baggage Claim Six
She was clearly confused. Before boarding even began, she had tried to walk out onto the tarmac of Pasco Airport. Only the impressive foot speed of the nimble gate agent kept her from wandering right out the gate 3 door. … Continue reading
Three Things About People that Scare Me
As I travel around the world, I am afforded many opportunities to observe human behavior. Mostly, I enjoy people. However, there are three developing trends that I have witnessed over the last twenty years that scare the bejesus out of … Continue reading
Posted in Communication
Tagged Communication, laugh and learn, leadership, Mindfulness, relationships
14 Comments
Tip the Band
Most of my time is spent immersed in one of two distinctly different environments. Either I am in front of hundreds of people who expect me to enlighten and entertain them, or I am alone. The latter state is far … Continue reading
