Category Archives: Communication

This is Your Last Warning: How Committees Communicate (A Parable)

Posted on July 7, 2016 by Dave Mitchell

On a recent “wander and ponder” (e.g. hike) with the Boone Dog, we happened along this sign.

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No Visitors Allowed – A Haunting

Posted on October 23, 2015 by Dave Mitchell

The lovely bride and I moved from the mountains of Colorado to the vineyards of Eastern Washington about six months ago.  Our new home is located just west of Walla Walla on 20 acres surrounded by farm land.  It offers … Continue reading →

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Three Things About People that Scare Me

Posted on July 28, 2015 by Dave Mitchell

As I travel around the world, I am afforded many opportunities to observe human behavior.  Mostly, I enjoy people.  However, there are three developing trends that I have witnessed over the last twenty years that scare the bejesus out of … Continue reading →

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Being Courteous Isn’t Enough: Four Simple Secrets to Creating Long Term Customer Relationships

Posted on June 15, 2015 by Dave Mitchell

Last month, my lovely bride and I moved.  When you move into a new home, you have a concentrated opportunity to experience service scenarios.  During the first month at your new location, you will interact with a wide variety of … Continue reading →

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Seven “Easy” Tips to Improve Your Public Speaking

Posted on May 11, 2015 by Dave Mitchell

When it comes to public speaking, nothing is easy.  I have done over 100 events each year for 20 years, and before starting the Leadership Difference, I was responsible for training and development for two major companies.  Before my career … Continue reading →

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Got My Mojo Working, But It Just Don’t Work On You! Part Two

Posted on March 19, 2015 by Dave Mitchell

Muddy Waters understood the challenge of rapport building.  In part one of this two-part blog post, I used the iconic Waters’ blues song to illustrate the concept of interactive style schemas and their importance to developing rapport with others.  Identifying … Continue reading →

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