Monthly Archives: September 2015

Twenty Things I’ve Learned in Twenty Years of Educating People

Posted on September 28, 2015 by Dave Mitchell

With all apologies to Esquire magazine for blatantly ripping off their idea, here are just a few of the hard earned lessons I’ve learned over the last 20 years; one for every year.

Posted in Leadership | Tagged , , , , | 4 Comments

Customer Experience: The Head and the Heart

Posted on September 18, 2015 by Dave Mitchell

It was a day that epitomizes why my lovely bride and I frequently travel to Healdsburg, a sleepy little village nestled in the middle of some of the greatest vineyards in the world.  We woke up in a cottage in … Continue reading →

Posted in Customer experience | Tagged , , , , , , | 5 Comments