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Monthly Archives: January 2014
Conversations in the Age of ME
I have a love/hate relationship with technology. I love that it makes me efficient, productive and provides an ever-present source of entertainment. I hate how it has become an obsession. I find myself checking and responding to emails constantly, displaying … Continue reading
Posted in Communication, Leadership, The Power Of Understanding People
Tagged Communication, relationships, technology
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Seven Tips for Increasing Sales and Customer Satisfaction in 2014
Fundamentally exceptional consultative selling requires that the sales professional disappear within the process. When a customer is looking for a product or service, the sales professional must serve as the matchmaker between what the client needs and what is available … Continue reading
Posted in Communication, Conflict Resolution, Leadership, Selling Skills
Tagged customer satisfaction, selling
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